A fundamental shift is underway in the manner in which public grievances are being addressed—from mere disposal to ensuring citizen satisfaction.
Grievance redressal ought to be a tool for systemic reform and ease of living, reflecting PM Narendra Modi ji’s vision of responsive governance.
Before 2014, just 2 lakh grievances were filed annually—many platforms lay unused.
Today, over 26 lakh grievances are filed each year, showcasing rising public trust and a more accountable system:
Dr Jitendra Singh
Union Minister of State
A fundamental shift is underway in the manner in which public grievances are being addressed—from mere disposal to ensuring citizen satisfaction: Dr Jitendra Singh – Union Minister of State
A fundamental shift is underway in the manner in which public grievances are being addressed—from mere disposal to ensuring citizen satisfaction. Grievance redressal ought to be a tool for systemic reform and ease of living, reflecting PM Narendra Modi ji’s vision of responsive governance. Before 2014, just 2 lakh grievances were filed annually—many platforms lay…
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