Air India :

Air India confirms that flight AI171, operating from Ahmedabad to London Gatwick on 12 June 2025, was involved in an accident. The 12-year-old Boeing 787-8 aircraft departed from Ahmedabad at 1338 hrs, carrying 230 passengers and 12 crew. The aircraft crashed shortly after take-off.

We regret to inform that, of the 242 aboard, there are 241 confirmed fatalities. The sole survivor is being treated in a hospital. The passengers comprised 169 Indian nationals, 53 British nationals, 7 Portuguese nationals and 1 Canadian national. The survivor is a British national of Indian origin.

Air India offers its deepest condolences to the families of the deceased. Our efforts now are focused entirely on the needs of all those affected, their families and loved ones.

A team of caregivers from Air India is now in Ahmedabad to provide additional support. Air India is giving its full cooperation to the authorities investigating this incident.

Air India has set up Friends & Relatives Assistance Centres at Ahmedabad, Mumbai, Delhi and Gatwick airports to provide support and take care of the needs of the families and loved ones of those on flight AI171. These centres are facilitating the travel of family members to Ahmedabad.

Air India has also set up a dedicated passenger hotline number 1800 5691 444 to provide more information. Those calling from outside India can call on +91 8062779200.

Regular updates will continue on Air India’s X handle (https://x.com/airindia) and on http://airindia.com as further information comes to hand.

Note to Editors: Air India requests media persons not to call the dedicated passenger hotline number.